ADOBE CONNECT
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UNDERSTANDING THE FEATURES
Adobe Connect runs web app runs off three categories - Learning, Webinar & Meeting. All promising personalised, interactive and user friendly experiences.
ADOBE CONNECT 11 (NEW AND IMPROVED) DESIGN ETHOS
"Say hello to the new Adobe Connect, upgraded to modern, simple & fun!"
UNDERSTANDING THE FEATURES
Analysing Adobe Connects three categories - Learning, Meeting & Webinar.
ANALYSIS OF ADOBE CONNECT 'LEARNING' FEATURES FROM APPLICATION WEBSITE INFORMATION PAGE
The website is broken into three sections, as mentioned above - Learning, Meeting and Webinar.
Each section has a dedicated page on Adobe Connects Website promising unique features for each section. Each quote prompts the viewer to either continue to scroll throughout the remaining features on website page or to select the 'plus' button below the quote.
Quote with 'plus' prompt button example below:

UNDERSTANDING THE FEATURES
'Learning'

MODERN METHODS (prompted pop up)
FEATURES:
- LMS Integrations
*would need to download Adobe Captivate Prime LMS to utilise this feature.
- Breakouts (split main class room into smaller rooms)
EQUAL OPPORTUNITY (prompted pop up)
FEATURES:
- Accessible Videos
- Accessible Documents
*this pdf file would need to be provided by the instructor for this feature to work.
- Interactive Recordings
*the instructor would need to create live links for this feature to work.
ENGAGED LEARNERS (prompted pop up)
FEATURES:
- Layouts
- Interactive Content
*would need to download Adobe Captive & Adobe Presenter to utilise this feature.
- Topic Chats
- Multi-Dimensional Polls & Quizzes
- Drawing & Annotations
*this illustration is misleading as it suggests a direct drawing on screen feature,
however Adobe Connect can only run on desktop application and not mobile /
tablet. Unless your desktop or laptop has a touch screen this feature may not work.
- Actions & Requests
*this illustration suggests the application is available on mobile or tablet which it is
not.
- Engagement Dashboard
*this illustration suggests the application is available on mobile or tablet which it is
not.
- Customised Apps
INSTRUCTIONAL CONTROLS (prompted pop up)
FEATURES:
- Least Privilage Principle
- Moderated Chats
*this illustration suggests the application is
available on mobile or tablet which it is
not.
- Asynchronous Browse
*this feature benefits the learner and not the instructor.
- Final image has no explanation for what it is for.
BEST PRACTIVE FOR ALL (prompted pop up)
FEATURES:
- Persistence
- Templates
UNDERSTANDING THE FEATURES
'Webinar'
LASTING IMPRESSIONS (prompted pop up)
FEATURES:
- Pods
*would need to download additional
apps from library to avail of this feature
- Layouts
- Moderated Chat (Q & A)
*would need an additional person to
manage this feature during presentation
- Prepare Mode
*would need an additional person to
manage this feature during presentation
- Host & Presenter Area
*backstage feature for multiple hosts
- Engagement Dashboard
*engagement stats. great feature for
after webinar or additional person,
however this feature may be distracting
during webinar.
BETTER BRANDING (no pop up)
- No examples or information displaying personalised background, wallpapers and branding features.
BEYOND BARRIERS (prompted pop up)
FEATURES:
- Ease of Access (browser, mobile)
*there is currently no app for mobile or
tablet, however, the website application
can be used on mobile and tablets
browser. This illustration suggests that
there is an app available for these
platforms. Design wise, desktop browser
will look very small on mobile and may be
difficult to view. This theory will be tested
in later research.
- Interactive on-demand Recordings
- Persistence
- Templates
- Accessibility Features
*this illustration suggests the application is
available on mobile or tablet which it is
not.
ALL YOU NEED (prompted pop up)
FEATURES:
- Event Catalogue & Microsites
*news feed feature for viewer. Area to
advertise and prompt future webinars.
-Email Promotion, Confirmation & Reminders
- Campaign & Lead Source Tracking
- Customised Exports
*feature to export data
- Event Analytics
UNDERSTANDING THE FEATURES
'Meeting'

REAL-TIME INFORMATION (prompted pop up)
FEATURES:
- Persistence
- Interactive on-demand recordings
- Secure Access
PERSONALISATION & ENGAGEMENT (prompted pop up)
FEATURES:
- Pods
*this illustration suggests the application is
available on mobile or tablet which it is
not. This feature may not work on mobile
as it is difficult to navigate through
browser on a small devise. This theory will
be tested.
- Layouts
- Interactive Content
- Login Customisation
- Breakouts
*there is a type error here - "Split your classroom". This is the meeting category and not learning. It seems to be copied and paste from learning category and not reworked for Meeting Category.
- Remote Desktop Access
FRICTIONLESS ACCESS (prompted pop up)
FEATURES:
- Ease of Access - (browsers, mobile)
*this illustration suggests the application is
available on mobile or tablet which it is
not. This feature may not work on mobile
as it is difficult to navigate through
browser on a small devise. This theory will
be tested.
- Content Library
- Meeting Analytics & System Used
ANALYSING THE FEATURES
Learning - Webinar - Meeting
Investigating a cross over between category features on Adobe Connect.
LEARNING
Total of 5 sections
with 20 features
WEBINAR
Total of 4 sections
with 16 features
MEETING
Total of 3 sections
with 13 Features
Why are these 2 features carried out on all 3 categories?
What Methods can I use to explore these features?
Image Source: https://uxdesign.cc/a-hypothesis-driven-design-canvas-for-designers-6ffd4fdd55ab
ONLINE REVIEWS
Adobe Connect Application receives a 1.4 star rating on the apple app store. This may be due to the app having to be used in a browser window rather than being accessible for table and mobile. Below are samples of the reviews that app has received - https://apps.apple.com/ie/app/adobe-connect/id430437503#see-all/reviews


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